Terms of Service

Last updated: September 2026

Legal entity: ZZNOVA AI LIMITED

Hong Kong Business Registration No.: 80017300-000-03-26-0

Registered address: Unit 04, 10th Floor, Block B, Bayview Centre Building, 28 Harbour Road, Wan Chai, Hong Kong

Email: support@zz-novel.com · legal@zz-novel.com

Phone: +852 9715 3486

Support hours: Monday–Friday, 10:00–18:00 Hong Kong time (excluding public holidays). We reply to email within 2 business days.

Related: Terms · Refund & Delivery · Privacy · Pricing

1. Acceptance of Terms

By accessing or using zz-novel, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

zz-novel is an AI-powered story generation and reading platform operated by ZZNOVA AI LIMITED. Users create or read original fiction using natural-language prompts. Content is generated by third-party AI models. The service is intended for all-ages entertainment use as described on the website.

3. User Accounts

  • You must be at least 13 years old to create an account
  • You are responsible for maintaining the security of your account
  • You must provide accurate information when creating your account
  • One account per person; sharing accounts is not permitted

4. Content Ownership & License

Your Content: You retain ownership of the story prompts you provide and the AI-generated stories created for your account.

License to Us: By using our service, you grant zz-novel a limited license to store and process your content solely to provide the service.

AI-Generated Content: Stories generated by our AI are provided for your personal use. You may use, share, and publish them, subject to these terms.

Attribution: We encourage (but do not require) attribution to zz-novel when sharing AI-generated content publicly.

5. Prohibited Content & Use

You may not use zz-novel to generate or distribute:

  • Content that sexualizes minors in any way
  • Content that promotes real-world violence, terrorism, or self-harm
  • Content that defames, harasses, or threatens real individuals
  • Content that infringes on third-party intellectual property rights
  • Spam, disinformation, or misleading content presented as factual

Violations may result in immediate account termination without refund.

6. AI Content Disclosure

All stories generated by zz-novel are created by artificial intelligence. In accordance with applicable regulations including the EU AI Act, all AI-generated content is clearly labeled as such within the platform.

zz-novel does not guarantee the accuracy, originality, or quality of AI-generated content.

7. Subscription & Payments

  • Prices are displayed in USD on our Pricing page before checkout. Paid plans currently include Reader (USD 9.90/month), Creator (USD 19.90/month), and Studio (USD 49.90/month), plus optional one-time story unlocks where offered
  • Subscriptions are billed in advance by ZZNOVA AI LIMITED through our payment processor (including cards and, where enabled, WeChat Pay and Alipay). Subscriptions renew automatically until you cancel
  • You may cancel auto-renewal at any time in account settings; access continues until the end of the billing period already paid
  • The charge on your statement relates to a zz-novel subscription or story unlock. Delivery is digital and immediate as described in our Refund & Delivery Policy
  • Refunds follow that policy: unused charges may be refunded in full if requested within 7 days and the paid benefit has not been used. After 7 days, or once used, we do not refund unused time or remaining quota in the current subscription period, except where mandatory consumer law requires otherwise
  • We reserve the right to change pricing with 30 days' notice

8. Free Tier Limitations

Free accounts are subject to monthly generation limits as described on our Pricing page. We reserve the right to modify free tier limits at any time.

9. Disclaimers & Limitation of Liability

zz-novel is provided “as is” without warranties of any kind. We are not liable for:

  • The accuracy or quality of AI-generated content
  • Loss of data due to service interruptions
  • Any indirect, incidental, or consequential damages

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination

We reserve the right to suspend or terminate accounts that violate these Terms. You may delete your account at any time from your account settings, which will permanently delete all your data.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or a notice on the service. Continued use after changes constitutes acceptance.

12. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong. Your order and any payments will be processed by ZZNOVA AI LIMITED in accordance with Hong Kong law. For EU users, mandatory consumer protection laws of your country of residence also apply.

Subject to those mandatory consumer protections, the courts of Hong Kong shall have exclusive jurisdiction over disputes arising from these Terms.

13. Contact

Questions about these Terms: legal@zz-novel.com. Billing and refunds: support@zz-novel.com.